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ST. LOUIS PINBALL PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.stlouisepinball.com (the “Site”) and St. Louis Pinball (also known as “the Company”), and its affiliated companies, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to St. Louis Pinball include the Site, St. Louis Escape, and any heretofore affiliated companies. The St. Louis Pinball website describes the company and its services and products, and allows for reserving for its specialized educational and entertainment events, both public and private. By using the St. Louis Pinball website, you consent to the data practices described in this statement.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We may collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

St. Louis Pinball may also use your personally identifiable information to inform you of other products or services available from the company and its affiliates, including targeted advertisements or marketing communications we believe may be of interest to you. St. Louis Pinball may also use your personally identifiable information for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Bookeo to power our online reservation system–you can read more about how Bookeo uses your Personal Information here:
https://www.bookeo.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK –
https://www.facebook.com/settings/?tab=ads
GOOGLE –
https://www.google.com/settings/ads/anonymous
BING –
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

CHILDREN UNDER EIGHTEEN
St. Louis Escape does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian to use this website.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, to opt out of data sharing, if you have questions, or if you would like to make a complaint, please contact us by e-mail at
info@stlouisescape.com or by mail using the details provided below:

1517 South 8th St., St. Louis, MO, 63104, United States
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LOCATION



1517 South 8th Street
St Louis, Missouri – 63104

ST. LOUIS PINBALL
St. Louis, Missouri's premiere pinball arcade, located downtown less than a mile from St. Louis Cardinals Ballpark village. Play Pinball and classic arcade games in downtown St. Louis. All of our games are set on 50 cents per game! You can also try escape rooms, play board games, and reserve our pinball area for private parties. We currently offer numerous pinball games, and we constantly change the titles. Every 60 days we bring in two to three new games. The pinball arcade is only open when escape rooms are booked, you are allowed to play without booking escape rooms. However the pincade is only open when an escape room is booked.
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© 2025 St. Louis Pinball | All Rights Reserved - Website: Gartek Studios, Graphic Design: Brainstorm Design Group Inc., Video Production: Mediarific V9
Click here for our accessibility policy (2025-09-22)
Accessibility Statement

Last Updated: September 22, 2025

Commitment to Accessibility

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that digital content is accessible to a wider range of people with disabilities. These guidelines define how to make web content more perceivable, operable, understandable, and robust.

Ongoing Efforts & Known Limitations

Despite our best efforts to ensure accessibility across the entire website, there may be some areas that are not yet fully accessible. We are currently in the process of implementing changes and conducting thorough audits to identify and rectify these issues.

Areas we are actively reviewing and improving include, but may not be limited to:

Ensuring all images have appropriate alternative text.

Verifying that all interactive elements are fully navigable via keyboard.

Reviewing color contrast ratios to meet minimum requirements.

Ensuring all form fields have properly associated labels.

Providing captions and transcripts for all video and audio content.

We view accessibility as an ongoing effort and are committed to the continuous assessment and improvement of our digital properties.

Third-Party Content

Our website may occasionally link to or use content hosted on third-party platforms (e.g., booking engines, social media feeds, video platforms). While we strive to only associate with accessible partners, we cannot always control the accessibility of content outside of our direct domain.

Feedback & Contact Information

Your feedback is essential to us. If you encounter any accessibility barriers on our website, or if you require assistance with any part of the site due to an accessibility issue, please contact us. We will make all reasonable efforts to address your concerns and provide you with the information you seek in an accessible format.

Please provide the following details in your communication to help us assist you:

The nature of your accessibility concern.

The web address (URL) of the page you were on.

Your preferred method of response (e-mail, phone call).

Email:
info@stlouisescape.com

We aim to respond to all accessibility feedback within 3-5 business days.

Formal Complaints & Escalation

We hope to address any concerns directly and promptly. If you are not satisfied with our response, you are encouraged to escalate your feedback to a member of our management team by contacting us at the email address above.

Thank you for helping us make St. Louis Pinball a more accessible experience for everyone.